FAQ

Do you ship overseas?
 
Yes, we ship all over the world. Shipping is free everywhere. We run discounts and promotions all year, so stay tuned for exclusive deals.

How long will it take to get my order?
 

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

 

What shipping carriers do you use?

 

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

Can I return my product?
 

We always aim at making sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.

Can I get my product personalized?
 

It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.

What is Buyer Protection?
 

Buyer Protection is a set of guarantees that enables buyers to shop with confidence on our website.


You are protected when:


⦁ The item you ordered did not arrive within the time promised by the seller.
⦁ The item you received was not as described.
⦁ The item you received that was assured to be genuine was fake.